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Protect the Margin on Every CSP Sale

Margin is protected from the first price to the final invoice. Prices follow Microsoft, stay above cost and cover every new SKU automatically.

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Trusted by Microsoft CSP partners in 30+ countries
Mike MackeyAlastair ReesOri Becher

Trusted by Microsoft CSP partners worldwide

  • Atos
  • Avanade
  • KPN
  • Konica Minolta
  • Presidio
  • Transparity
  • Xerox
  • Cancom
  • novaCapta
  • Zenzero

Core benefits

Make margin protection a standing control

A quarterly review finds lost margin after it has gone. Standing rules protect it on every price, plan and invoice.

  • Stay ahead of every price change

    Microsoft cost increases reach customers on time. Profit holds steady when prices change.

  • Discount without the risk

    Every price clears partner cost before it’s saved. Sales can negotiate without fear of a loss.

  • Profit from day one

    New Microsoft products earn margin from the first order. Nothing slips through unpriced.

  • Know where profit grows

    Finance sees which products, customers and resellers earn the most. Decisions rest on real margin, not guesses.

Key features

How every sale keeps its revenue and margin

Every stage closes a margin gap, from the first price change to the final report.

  1. Step 01 · When Microsoft changes a price

    Keep your prices in step with Microsoft

    Load offers and pricing from Microsoft through the API. Keep plans current with automatic price updates. Update manually priced subscriptions at renewal, with an optional ERP pricing sync. Alert the team by dashboard and email if Microsoft’s pricing API can’t be reached.

    • Offer loading via API
    • Automatic price updates
    • Pricing API alerts
    Explore Pricing, Margins & Monetization
    Price updatesMicrosoft price list · this month

    Pricing APIMicrosoft pricing API connected

    Microsoft price list

    Plan price updated

  2. Step 02 · When you set a price

    Put a floor under every price

    Price plans with the Apply X% Margin on Partner Price or Apply X% ERP on List Price macros, so new prices land on your target. Plan-level sale price controls then block any price below partner cost and restrict prices above provider pricing.

    • Margin-based pricing macro
    • ERP on List Price macro
    • Plan-level sale price controls
    Explore Pricing, Margins & Monetization
    Plan pricingStandard plan · price check
    Microsoft 365 Business Premium15%
    Dynamics 365 Business Central8%
    Microsoft 365 Business PremiumApply 15% margin on partner priceMacro
    Dynamics 365 Business CentralApply 8% ERP on list priceMacro
    Teams Essentials · manual priceEntered below partner costBlocked

    Price floorBelow-cost price not saved

    The plan keeps its last valid price

  3. Step 03 · When Microsoft releases a new SKU

    Sell every new SKU at your margin

    Add Missing Offers to All Plans adds new Microsoft SKUs to every plan in one action, with real-time status tracking, so new products are priced by your plan rules instead of being sold without a markup. The Price Lists menu shows offer pricing with search, filters and Excel export.

    • Add Missing Offers to All Plans
    • Real-time status tracking
    • Price Lists
    Explore Pricing, Margins & Monetization
    Add missing offers2 new SKUs · all plans
    1. Found
    2. Adding
    3. Priced
    4. Live
    SStandard planNew SKUs added · priced by plan ruleDone
    GGrowth planNew SKUs added · priced by plan ruleDone
    EEnterprise planAdding new SKUsIn progress
    Plans

    12Updated

    2New SKUs

    0Unpriced

  4. Step 04 · When promotions and fees reach the invoice

    Keep discounts and fees where they belong

    Tag Microsoft promotions and apply them automatically at invoicing. Flag any mismatch in the reconciliation report. Add card and ACH processing fees at customer or reseller level, keeping payment costs off the margin.

    • Promotional discounts
    • Promotion mismatch flags
    • Card and ACH processing fees
    Explore Billing & Invoicing
    Invoice checkOctober · Contoso Ltd
    Microsoft 365 E3 · promotionApplied at invoice generationApplied
    Microsoft 365 Business PremiumPromotion differs from Partner CenterMismatch
    Card payment · INV-204312.5% processing fee addedPassed on

    Reconciliation1 promotion mismatch to review

    Flagged before the invoice goes out

  5. Step 05 · When you review profitability

    See where profit comes from and where it slips

    Identify the products and customers that drive profit with Revenue vs Cost by category and Top 10 customers by revenue. Break margin down by reseller with the Reseller Revenue & Cost Summary. Track billed margin not yet collected with the invoice dues and pending dues reports.

    • Revenue vs Cost by category
    • Top customers by revenue
    • Pending dues reports
    Explore Reporting & Analytics
    ProfitabilityLast 3 billing periods
    Microsoft 365Revenue $182k · cost $158k13.2% margin
    AzureRevenue $96k · cost $85k11.5% margin
    Dynamics 365Revenue $41k · cost $37k9.8% margin
    Dues

    $24.6kUnpaid

    7Invoices

    3Customers

Case studies

How CSP partners protect margin with C3

01 / 03
Mike Mackey, CEO at IT Partner LLC USA
The single biggest benefit of C3 is being able to analyze reports from revenue to customer utilization, instead of maintaining massive spreadsheets and waiting for monthly summaries. This helps us plan ahead, and the time we save is reinvested in other key areas of the business.”
Mike Mackey, CEO
Read Story
Alastair Rees, Director of Alliances at Kocho
Since discovering C3, we've experienced a remarkable transformation in our operations. Automating subscription management from quote to billing eliminated the error-prone manual work we used to endure, and the bi-directional Partner Center sync keeps Microsoft pricing current.”
Alastair Rees, Director of Alliances
Read Story
Ori Becher, VP Microsoft Cloud at Abra IT
C3 has revolutionized our Microsoft CSP billing, automating complex, time-consuming tasks while improving accuracy and reducing costs. Our customers get full visibility into their invoices, usage and payment history, and the C3 team's support and responsiveness are excellent.”
Ori Becher, VP Microsoft Cloud
Read Story

What can wehelp you find?

What CSP partners ask about protecting revenue and margin in C3.

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CSP Control Center cloud linking Azure, Power BI, Copilot and Microsoft 365 to a billing dashboard with usage KPIs and a subscription table, feeding charts, an itemised invoice and a completed sync
What is revenue leakage for a Microsoft CSP partner?

Revenue leakage is margin a CSP earns on paper but never collects: Microsoft cost increases not passed on, deals priced below cost, new SKUs sold without a markup, promotions that don't match Microsoft, payment fees absorbed and invoices that go unpaid.

How does C3 keep my prices in line with Microsoft's?

Offers and pricing load from Microsoft through the API and automatic price updates keep plans current. Manually priced subscriptions update at renewal, and dashboard and email alerts tell you if Microsoft's pricing API can't be reached.

Can C3 stop a plan being priced below partner cost?

Yes. Plan-level sale price controls prevent prices below partner cost and restrict prices above provider pricing, whoever builds or edits the plan.

How do I make sure new Microsoft SKUs carry my markup?

Use Add Missing Offers to All Plans. It adds new Microsoft SKUs to every plan in one action, with real-time status tracking, so they are priced by your plan rules instead of being sold without a markup.

How do I know if a Microsoft promotion was applied correctly?

Promotions load into C3, carry a Promotion Available tag and apply automatically during invoice generation. The reconciliation report highlights promotion mismatches so you can correct them.

Which reports show where my margin comes from?

The Revenue vs Cost by category dashboard, Top 10 customers by revenue and, for distributors, the Reseller Revenue & Cost Summary. Invoice dues and pending dues reports show billed revenue not yet collected.

Find Out Where Your CSP Margin Is Slipping

Walk through pricing, plan controls, promotions and profitability reports in C3 using your own plans and Microsoft prices.

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Dashboard cards showing profit, invoice progress for pending, paid and open invoices, and a payment statistic donut