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Re-inventing the wheel : Creating scalable customer experience with process automation

Business Automation Business Automation Business Growth Microsoft CSP Recurring Revenue Billing Software SaaS Sales

Re-inventing the wheel : Creating scalable customer experience with process automation

Operating at scale and ensuring seamless customer experience are the twin goals for most businesses today. Interestingly, many businesses are bringing these two goals together in an attempt to create scalable customer experiences.

November 22, 2021

Microsoft New Commerce Experience for seat-based offers in Cloud Solution Provider program

Business Automation Business Automation Business Growth Microsoft CSP Recurring Revenue Billing Software SaaS Sales Tips

Microsoft New Commerce Experience for seat-based offers in Cloud Solution Provider program

CSP Control Center (C3) has additional capabilities build on top of New Commerce Experience to empower partners and customers with self-service, revenue realization, Invoicing and payment collection areas. At C3, we are committed to building a technology ecosystem that continuously...

November 22, 2021

Building an optimum customer experience (CX): Creating repeat customers who advocate organically for you

Business Automation Business Automation Business Growth Microsoft CSP Recurring Revenue Billing Software SaaS Sales Tips

Building an optimum customer experience (CX): Creating repeat customers who advocate organically for you

Customer experience is increasingly one of the most sought-after metrics that organizations are focusing on. Customers today demand seamless experience when they engage with any business and are even willing to pay a premium, if required. According to a study...

November 15, 2021

Why Cloud Solution Providers need to sell solutions, not just products?

Business Automation Business Growth Microsoft CSP Recurring Revenue Billing Software SaaS Sales

Why Cloud Solution Providers need to sell solutions, not just products?

When you offer to sell customers solutions instead of just products you instantly become a part of their team. They see you as someone who is on their side, focusing on solving their problems and helping them increase productivity. When...

November 9, 2021

Building a successful subscription based CSP business with billing automation

Business Automation Business Automation Business Growth Microsoft CSP Recurring Revenue Billing Software SaaS Sales Tips

Building a successful subscription based CSP business with billing automation

With changing market dynamics, customer expectations and Cloud services, there has been a rise in the subscription-based business, with a focus on recurring invoicing and payment. With subscription-based solutions becoming the norm, there are several opportunities for CSPs to capitalize...

November 2, 2021

Leveraging Billing Automation for Agile CSP Business

Business Automation Business Automation Business Growth Microsoft CSP SaaS Sales Tips

Leveraging Billing Automation for Agile CSP Business

The increasing need for instant access accompanied by the rise in remote work in the past few months has exponentially accelerated the demand for cloud computing solutions. While this sudden growth came as a result of the Covid-19 pandemic, it...

October 29, 2021

Business Growth: How to increase CSP business revenue with custom offers

Business Automation Business Automation Business Growth Microsoft CSP SaaS Sales Tips

Business Growth: How to increase CSP business revenue with custom offers

With rise in competition, dynamic market conditions and changing customer expectations, CSPs are striving hard to make their mark. Invariably, automation with the elimination of revenue leakages, increased efficiency and better customer satisfaction are critical factors to positively impact the...

October 27, 2021

Plan Management for Cloud Solution Providers

Business Automation Business Automation Business Growth Microsoft CSP Tips

Plan Management for Cloud Solution Providers

With the rising competition, customers expect customization and personalization across all products and services that they use. The situation is no different for Cloud Solution Providers. Customers no longer wish to go through the entire suite of products and services...

October 26, 2021

Top 4 reasons for automating Cloud services billing

Business Automation Business Automation Business Growth Microsoft CSP

Top 4 reasons for automating Cloud services billing

The need for cloud services is increasing every day with a large number of businesses opting to migrate to the cloud. This brings increased market share and revenue opportunities for Cloud Solution Providers. To sustain the growing business, CSPs need...

October 9, 2021

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Re-inventing the wheel : Creating scalable customer experience with process automation

Microsoft New Commerce Experience for seat-based offers in Cloud Solution Provider program

Why Cloud Solution Providers need to sell solutions, not just products?

Building a successful subscription based CSP business with billing automation

Leveraging Billing Automation for Agile CSP Business

Plan Management for Cloud Solution Providers

Top 4 reasons for automating Cloud services billing

Staying Ahead in the Competitive Market: Trends and Insights for Microsoft Cloud Solution Providers

Mastering Microsoft CSP Billing: A Comprehensive Guide to Seamless Recurring Billing with CSP Control Center

Cloud Solution Provider vs Managed Service Provider: Demystifying Service Models for Optimal Business Growth

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