En esta sesión revisaremos:
• El problema que enfrentan los socios Microsoft CSP cuando aumenta el número de clientes y solicitudes de compra, pero el equipo de servicio no escala al mismo ritmo.
• Mejorar la experiencia del cliente y optimizar el tiempo de atención al cliente.
• Transparencia del ciclo de vida de compra del cliente y sus beneficios.
• Cómo las capacidades de autoservicio de C3 pueden optimizar todo su modelo comercial de CSP.
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