Challenges
No respite from billing woes despite managing multiple customer reconciliation files
Microsoft CSP monthly pricing changes making implementation hard
Numerous license count changes and new purchase requests from customers
Waiting on Partner Center for usage reconciliation to initiate Invoicing every month.
Unable to implement cost management and Azure billing forecasting
Customers demanding self-serve portal to avoid support requests to scale up or down
Issues with implementing intuitive reporting and dashboard analytics
Unable to sell custom offers, value-add services and support services
Solution
Simple yet powerful UI available across all devices to help you succeed. White-labelled portal configured on your domain
C3 automates Microsoft pricing changes in your account by leveraging Microsoft APIs so no more spreadsheets
PowerBI based reporting for you to analyze customer analytics on multiple dimensions and reporting with ease and detail
Easy to use self-serve capabilities for customers and affiliates. No more support requests or emails for provisioning requests.
Automated pro-rated billing and payments. Itemized invoicing for license and usage-based services along with your custom offers.
Integrated payments methods (Credit card cards, ACH). Settle payments at C3, collect and record advance payments
Out of the box integration with various payment gateways like Authorize.Net, Stripe, Bill&Pay, Ezidebit and MCB
Custom Invoicing available ranging from newly defined Sites, Departments & as per defined currency conversion rules
Multi-tenant support under single entity. Manage your entire business from single account
Extensive support for new commerce experience, Azure plans, and Azure reservations
Solution available in multiple localizations like Spanish, French, Italian, German, Thai, Taiwanese, Turkish
Create and manage Account managers for your customers functioning as SPOCs