Billing automation for Indirect Resellers

Everything you need to run your Microsoft CSP business, provided by your distributor. Manage customers, subscriptions, billing, renewals, and Microsoft cloud services through your distributor's CSP Control Center environment.

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Trusted by Microsoft CSP partners worldwide
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Trusted by Microsoft CSP partners worldwide

Manage subscriptions, automate billing, and deliver exceptional customer experiences.

Everything you need to run your CSP business

From customer management to automated billing, C3 gives Tier-2 indirect resellers a complete self-service platform, delivered and supported through your distributor's CSP Control Center environment.

Customer management view with searchable customer list, Contoso Ltd. profile, active subscriptions, and Microsoft 365, Azure, and Dynamics 365 services

Manage Every Customer from One Place

Managing customers across multiple tools slows your team down. C3 provides a centralized workspace where you can manage customers, subscriptions, invoices, and cloud services through your distributor's platform.

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Simplify Subscription Management

Keeping track of renewals, seat changes, upgrades, and cancellations shouldn't require multiple systems. C3 gives you a single place to manage the complete subscription lifecycle.

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Deliver a Modern Customer Experience

Customers expect self-service capabilities. Through C3, you can offer a branded portal where customers can purchase services, manage subscriptions, and access invoices whenever they need.

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Automate Your Billing Process

Recurring billing and Azure consumption reconciliation can quickly become time-consuming. C3 helps automate invoicing and billing workflows, reducing manual effort while improving accuracy.

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Sell More Than Microsoft Licenses

Expand beyond Microsoft subscriptions by offering managed services, professional services, support plans, and your own products through a unified marketplace.

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Respond Faster to Customer Requests

Provisioning, upgrades, and subscription changes are integrated with Microsoft Partner Center through your distributor, helping you respond to customers more efficiently.

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Stay Ahead of Renewals

Upcoming renewals and subscription changes are easy to track, helping you engage customers proactively and strengthen long-term relationships.

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Business overview dashboard showing total revenue, active customers, subscriptions, gross margin, revenue chart, top products donut, and customer activity

Gain Better Visibility into Your Business

Access dashboards and reports that help you monitor subscriptions, invoices, customer activity, and business performance without relying on spreadsheets.

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Grow Without Operational Complexity

As your customer base expands, C3 helps standardize everyday processes so your team can continue delivering a consistent customer experience.

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Enterprise Capabilities Without Enterprise Investment

Benefit from an enterprise-grade Microsoft CSP platform without purchasing, deploying, or maintaining your own billing and operations solution.

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How It Works

Your distributor provides the platform: they manage CSP Control Center and grant you secure access to manage your Microsoft CSP business.

  1. Level 2

    2 Indirect Provider

    C3 Subscription

    Your distributor manages CSP Control Center and grants you secure access to the platform.

  2. Level 3

    3 Tier-2 Reseller

    You manage your customers, subscriptions, and pricing through your distributor's C3 environment.

Frequently asked questions

What Tier-2 (Indirect) Resellers ask about CSP Control Center.

Do I need to buy or deploy CSP Control Center as a Tier-2 reseller?

No, your Indirect Provider (distributor) provides CSP Control Center; you don't purchase or deploy it separately. There's nothing to install or configure, you simply log in and start managing your Microsoft cloud business.

How does the Tier-2 reseller model work with CSP Control Center?

Microsoft sells to the Indirect Provider, who enables you through CSP Control Center, and you sell and manage subscriptions for your own customers. You get a full CSP platform without the Tier-1 obligations.

Can I use my own branding on CSP Control Center as a reseller?

Yes, CSP Control Center lets you apply your own branding, so customers see a storefront and portal under your brand, not your distributor's or Microsoft's. You build your own customer relationships and brand equity.

Can I manage my own customers and subscriptions in CSP Control Center?

Yes, you manage your own customers and their subscriptions directly in CSP Control Center, including provisioning, renewals, upgrades, and cancellations. You keep full ownership of your customer base while billing tasks run automatically.

Does CSP Control Center integrate with Microsoft Partner Center for resellers?

Yes, provisioning and subscription management flow through the official Partner Center connection your Indirect Provider maintains. You get automated, accurate license management without running your own integration.

Ready to Transform Your Microsoft CSP Business?

Automate billing, simplify subscription management, and deliver exceptional customer experiences with a platform built exclusively for Microsoft CSP partners.

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